The business I work for sent me a payment. What do I do next?
You should have received an email invitation or sign-up link from the business you work for. The sign-up link will take you directly to your registration page. If you received an email invitation, open the email and click Accept Invitation to register your account.
I just signed up. Do I need to do anything else?
No, you’re all set! If you’ve been sent a payment, it is now processing. If not, you’re ready to receive payments that will deposit automatically into the bank account or onto the debit card you linked.
My bank is not supported by the automatic login system. How do I link it to receive payments?
You can link your bank account and routing number manually. This article has step-by-step instructions.
Why do you need my personal information?
Gig Wage collects your W9 information for tax purposes. The SSN is also known as a Tax Identification Number (TIN). To create accurate tax forms like a 1099-MISC, the SSN is required by the IRS to have a valid form.
Additionally, US law requires Gig Wage to verify the identity of our customers in accordance with anti-money laundering and banking regulations. Federal regulations (specifically US Patriot Act Section 326) require our banking partners to identify the individuals involved in a transaction.
I’ve been working for this business for a while. Why are my “Total earnings” $0.00?
You haven’t received any payments through Gig Wage, yet. Every time you receive a deposit through Gig Wage, those totals will update automatically.
How long does it take to receive a payment?
Gig Wage has several payment processing options. Visit your Gig Wage dashboard see the status of your payments being processed.
Where will I find a detailed breakdown of my payment?
While you're logged into your account, you can click on a payment from your dashboard to pull up more information, including the reason given for the payment. If this doesn't have the information you're looking for, you'll need to reach out to the business directly for a more detailed breakdown.
Where do I get a copy of my “pay stub”?
You can download a copy of your payment report which is Gig Wage’s equivalent to a “pay stub”. This article has step-by-step instructions.
What if there’s an error on my payment amount or if I haven’t received a payment I’m expecting?
You can log into your dashboard to view any pending or completed payments. Here's a direct link.
If you're expecting a payment, but don't see one, you'll need to reach out directly to the business who creates them. Gig Wage processes your payments, but we do not take part in the calculation or creation of your payment.
How do I enroll for instant payments?
If the business you work for has set up their account to send you instant payments, you can use the step-by-step instructions in this article to link your debit card.
If the business is not set up to send instant payments, the option to link your debit card won’t exist in your settings. Feel free to reach out to chat support to have someone double-check!
I forgot what bank account I linked to my Gig Wage account. How do I see what account my payments are being deposited to?
This article has step-by-step instructions for viewing your direct deposit information.
What is a 1099-MISC Form?
The 1099-MISC form is used for businesses to report payments of $10 or more in gross royalties, or $600 or more in compensations or rents to a person who is not an employee.
What are Quarterly Taxes?
If you are an independent contractor and expect to owe more than $1,000 in taxes at the end of the year you may need to pay estimated quarterly taxes to the IRS. You can use Form 1040-ES to help calculate your estimated taxes. You can view more information about estimated taxes on the IRS website here.
Things that could delay a payment:
No bank account or debit card added
The payment was not initiated by the business paying you before 5:00 PM CST (processing cut-off time)
Have a question or concern? Send us a message via our live chat in the bottom right corner of this window!